Terms of Service

Last updated: 10 June 2026

These terms govern use of the ClubEasy platform at clubeasy.app ("the Service"). By creating an account or using the Service you agree to these terms.

1. The Service

ClubEasy provides gym management software for martial arts schools, including membership management, class scheduling, attendance, belt and grading tracking, billing integrations, and member communications. We may improve or modify features over time.

2. Accounts

• Gym accounts are created by gym owners or authorised staff. You are responsible for keeping login credentials secure and for activity under your account.
• Member portal accounts are created by gyms for their members. Parents or guardians may manage accounts for children under 18.
• You must provide accurate information and keep it up to date.

3. Subscriptions and payment

• Paid plans are billed in advance on a recurring basis. Trial periods are free and require no card.
• Plan fees may change with at least 30 days' notice before your next billing cycle.
• You may cancel at any time; access continues until the end of the paid period. Fees already paid are non-refundable except where required by Australian Consumer Law.
• Payments between gyms and their members are processed by the gym's chosen payment provider (Stripe, Square, GoCardless, or Pin Payments) under that provider's terms. ClubEasy is not a party to those transactions.

4. Your data

Gyms own their member data. We process it only to provide the Service, as described in our Privacy Policy. Gyms are responsible for having a lawful basis to enter member information into ClubEasy and for responding to their members' privacy requests. On account closure, gym data is available for export on request for 30 days, after which it is deleted.

5. Acceptable use

• No unlawful, misleading, or harmful use, including sending spam through the broadcast tools.
• No attempts to probe, disrupt, or gain unauthorised access to the Service or other gyms' data.
• No reselling or sublicensing the Service without our written consent.

6. AI features

AI-assisted features (such as promotion readiness summaries and class planning) produce suggestions, not decisions. Grading and coaching judgements remain the gym's responsibility.

7. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance will be scheduled outside peak hours where practical. Support is available at [email protected].

8. Liability

To the extent permitted by law, and subject to guarantees under the Australian Consumer Law that cannot be excluded, our total liability for any claim arising from the Service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect or consequential loss, or for loss arising from a gym's own use of member data.

9. Termination

We may suspend or terminate accounts that breach these terms, with notice where reasonable. You may close your account at any time from the dashboard or by contacting support.

10. Changes to these terms

We may update these terms from time to time. Material changes will be notified via the app or email at least 14 days before they take effect. Continued use after that constitutes acceptance.

11. Governing law

These terms are governed by the laws of Australia. Disputes are subject to the non-exclusive jurisdiction of the Australian courts.